More than 300,000 Compostelas were issued in 2018 and the number of Pilgrims who want this unique certificate when reaching Santiago the Compostela keeps growing. Today we tell you more about this new system. Read on!

During peak season there is always a huge line and sometimes pilgrims have to wait for to get their Compostela. Therefore, and looking into the Holy Year 2021 the Pilgrims’s Office installed a new Compostela Queuing System to organize and minimize the queuing times.

How does the new Compostela queuing system works

Pilgrims Office: new Compostela Queuing system

Ticket machine

Once you make it to the Pilgrims office in Rua Carretas 33, you can enter and get your ticket in the machine right in the entrance. The ticket machine has different language options so you will get assisted in the correct language.

The ticket

The ticket has your waiting number and QR code.



Waiting options

Once you have your ticket you have to options:

  • You can stay in the waiting area at the Pilgrims’ Office and check the screens to know when it is your turn and the table number where you will get your Certificate.
Screen - number and table

Screen – number and table

  • Scan the QR code from your ticket with a smartphone and keep updating it to know when your turn is approaching. Once you get back you can check the screens and get your certificate when they call your number.
QR Scan


Once your number is called you should go to the indicated table where you will be issued your Compostela.

With Spain Incoming…

After walking at least 100 km or cycling 200 km by (minimum required by the Santiago de Compostela Cathedral) you can get the Compsotela. But remember! We take care of everything so we give you your Compostela, without waiting for queues!

Pilgrims Office: new Compostela Queuing system

Our customers

You can also read: 

The Credential, the Pilgrim’s Passport

The pilgrims’ certificates